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Privacy Policy

How YasYum Ltd collects, uses, and protects the information you provide through this website.

Last updated: October 29, 2026

YasYum Ltd ("YasYum", "we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through yasyum.com (the "Site"), why we collect it, how we use it, and the choices you have.

This policy is designed to be consistent with the Nigeria Data Protection Act 2023 (NDPA) and general principles of data protection applicable to our operations in Nigeria.

1. Information we collect

We collect information in two ways:

Information you provide directly

When you submit an enquiry through the contact form on this Site, we collect:

  • Your full name
  • Your organization (if provided)
  • Your email address
  • Your phone number
  • The service you are enquiring about
  • Project location and estimated timeline (if provided)
  • A description of your project or requirement
  • Any additional message you choose to include

Information collected automatically

When you use the Site, our server records standard technical information for security and diagnostics:

  • Your IP address
  • Your browser user agent string
  • The date and time of your request

This information is associated with enquiries you submit and is used to help prevent abuse, diagnose technical issues, and maintain the security of the Site.

2. How we use your information

We use the information you provide to:

  • Respond to your enquiry and communicate with you about it
  • Assess your requirements and prepare an appropriate response
  • Prepare proposals, technical designs, or site survey plans
  • Provide our services if you engage us
  • Maintain business records and comply with legal obligations
  • Improve the Site and our service offerings

We do not sell your personal information. We do not use your information for automated decision-making, and we do not use the Site for targeted advertising or third-party tracking.

We process personal information on the following grounds:

  • Consent — when you submit the contact form, you consent to us using your information to respond to your enquiry.
  • Legitimate interest — maintaining Site security, preventing spam and abuse, and improving our services.
  • Contract — where an enquiry develops into a contractual relationship.
  • Legal obligation — where we are required to retain records by applicable law.

4. Sharing your information

We share your information only where necessary and with parties who are bound to protect it:

  • Internal team members who need the information to respond to your enquiry.
  • Service providers who host the Site, deliver our email, or support our operations.
  • Professional advisers such as accountants or lawyers, where required.
  • Regulators or authorities where required by law.

5. How long we keep your information

We retain enquiry information for as long as necessary to respond to and follow up on your enquiry, and for a reasonable period afterward for record-keeping. If you engage us to deliver a project, we retain project documentation for as long as required by our contractual and legal obligations.

6. How we protect your information

We take security seriously — it is part of what we do as a company. Measures we apply include:

  • Encrypted connections (HTTPS) for all Site traffic
  • Access controls limiting who can view enquiry information
  • Rate limiting and spam protection on our contact form
  • Regular backups of our systems and data

While we take reasonable measures to protect your information, no system is completely immune to risk. If we become aware of a security incident affecting your personal information, we will notify affected individuals and relevant authorities where required.

7. Your rights

Under the Nigeria Data Protection Act 2023 and applicable principles of data protection, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal retention requirements
  • Object to or restrict certain processing
  • Withdraw consent at any time, where processing is based on consent
  • Lodge a complaint with the Nigeria Data Protection Commission (NDPC)

To exercise any of these rights, contact us at info@yasyum.com. We will respond within a reasonable timeframe.

8. Cookies and similar technologies

This Site does not use cookies for advertising, analytics, or tracking. We use a single functional cookie for CSRF protection on forms — this is a security measure, not a tracking mechanism.

If we add analytics or other cookies in future, we will update this policy and, where required, obtain your consent.

9. Third-party services

Some parts of the Site embed content from third parties:

  • Google Maps — the contact page embeds a map of our office location. Google's own privacy policy applies to this content.
  • Google Fonts — we load site fonts from Google's font CDN. Google's own privacy policy applies to this request.

10. Children's privacy

This Site is intended for business and institutional users. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us so we can delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last updated" date. Where changes are significant, we will take reasonable steps to bring them to your attention.

12. Contact us

For any questions about this Privacy Policy or how we handle your information, contact us:

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